Shipping policy

We process all orders within 1–3 business days. Estimated delivery time to the United States is 5–14 business days depending on your location and the shipping method available for your order.

Once your order ships, you will receive a tracking number via email within 24 hours.

We ship from our warehouse directly to your door. Shipping costs are calculated at checkout.

Please note: delivery times are estimates and may vary due to carrier delays or high volume periods. We are not responsible for delays caused by customs or shipping carriers.

If your order has not arrived within 20 business days, please contact us at hello3packdogs@gmail.com and we will investigate immediately.